Refund policy
100% Satisfaction Guarantee
If you're not satisfied with your first order, contact us at support@trysidekicks.com and we'll make it right — a replacement, store credit, or refund, at our discretion.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us with a photo and we'll ship a replacement at no cost, as quickly as possible.
Non-Returnable Items
Due to the nature of consumable products, opened bags of gummies cannot be returned for hygiene/safety reasons unless defective or damaged.
How to Start a Return
Contact support@trysidekicks.com with your order number and reason for return. We'll provide next steps.
Refund Timing
Approved refunds are issued to the original payment method as soon as possible after approval.